After completing your order, you should receive a confirmation email from us. Confirmation emails are sent to the email address provided in the original order.

If you haven’t received a confirmation email, please follow the steps below:

1. Wait for a few minutes and refresh your inbox.
2. Check your spam folder.
3. Search for an order confirmation using your email’s search function.

If you still can’t locate your confirmation email, please contact our team here.

When contacting our team, please include the name, email address, and shipping address used on the original order.

The prices are excluding taxes and/or import duties. You will have to check with your local authorities if any taxes or duties are applicable to you.